Acceptable Use Policy
This policy defines the content and activity permitted on sendingbulk and is intended to protect recipients, customers, providers and the platform.
Permission-based use required
Only message recipients or audiences you are lawfully permitted to contact. Where consent is required, maintain evidence of that consent and honor withdrawals or opt-outs promptly.
Prohibited activity
- Spam or high-volume unsolicited messaging.
- Phishing, credential theft, malware, deceptive links or fraudulent payment requests.
- Impersonating governments, banks, tax authorities, brands, employers or other organizations without authorization.
- False emergency, legal, debt, account-security or prize claims intended to pressure recipients.
- Harassment, threats, unlawful discrimination or illegal goods/services.
- Purchased, scraped or harvested contact lists where use is not lawfully permitted.
- Sender ID spoofing, unauthorized caller/sender identities or attempts to bypass provider safeguards.
Content and destination links
Campaign content and linked websites must be accurate, lawful and consistent with recipient expectations. Landing pages must not conceal their purpose, deliver malware or materially misrepresent the sender.
Traffic campaigns
Heavy Traffic requests may only promote lawful websites and offers. The feature is an operations/request workflow and must not be used to manipulate metrics, evade platform rules or generate deceptive activity.
Enforcement
Campaigns may be rejected, paused or investigated when abuse is suspected. Accounts may be restricted for repeated or serious violations.