Privacy Policy
This policy explains the categories of information sendingbulk may process to operate accounts, payments, campaigns, support and security.
Information we process
- Account details such as name, email and login/security information.
- Campaign information, uploaded contact files, templates, Sender ID requests and settings.
- Payment proof, transaction references and wallet records.
- Support messages and administrative notes.
- Technical information such as IP address, browser/session data and security logs.
How information is used
Information is used to provide requested features, authenticate users, review payments and campaigns, prevent abuse, troubleshoot problems, maintain records, improve reliability and comply with applicable obligations.
Recipient/contact data
Customers remain responsible for the lawfulness of contact data they upload. Contact data should only be uploaded when the customer has a valid legal basis and any required consent. Do not upload sensitive or unnecessary personal data.
Sharing and processors
Information may be processed by hosting, email, payment, security, communications or other service providers where required to operate the service. Information may also be disclosed when legally required or necessary to protect rights and security.
Retention and security
Records are retained for operational, security, dispute and legal purposes as reasonably necessary. Reasonable safeguards are used, but no online system can guarantee absolute security.
Your choices
Depending on applicable law, you may have rights to request access, correction or deletion of certain personal information. Requests can be submitted through Support and may require identity verification.
Cookies and sessions
The service may use session cookies or similar technologies required for login, security and essential platform functionality.